![]() The agency alleges Malibu Wine Safari never obtained the required county permits to operate a business with wild animals. The Semler family - who owns both Malibu Wine Safari and Saddlerock Ranch - has also had their famous giraffe seized by California Department of Fish and Wildlife Stanley is being held “in place” because of the logistical challenges of transporting a giraffe. Malibu Wine Safari’s troubles extend beyond the refunds. ![]() Numerous Yelp reviews show numerous customer complaints who bought tours in March 2020, who also say they cannot secure a refund. She spent $900, but says she cannot get a refund from company. ABC-7 reports that one person booked a wine safari in July for a September bachelorette party, but was offered a voucher for a hike or bike tour. In short, these customers say that the Saddlerock Ranch company that runs the safari wine excursion took money for bookings that never happened, in part because of the pandemic, and have yet to offer customer refunds when asked.ĪBC-7 located dozens of people who purchased wine tasting-wildlife packages, even though the grounds were closed throughout the pandemic. ![]() A number of customers have begun to accuse beach-adjacent day-drinking stop Malibu Wine Safari, known for its upscale wilderness appeal and actual giraffe named Stanley, of failing to follow through on booked and paid-for wine tours over the past year or so. ![]()
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